Shipping policy

Production Time

All items sold by The Local Tee Co. by Tiana are custom made to order.

Current production time is approximately 7–10 business days before your order is shipped or ready for local pickup. Production times may vary during holidays, school events, sports seasons, and other high-volume periods.

Shipping

Orders are shipped after production is complete using the shipping method selected during checkout.

Once your order has shipped, you will receive a confirmation email with tracking information.

Shipping transit times provided at checkout are estimates only and do not include production time.

The Local Tee Co. by Tiana is not responsible for delays caused by shipping carriers, weather, or circumstances beyond our control after an order has been shipped.

Local Pickup

Local pickup is available in Jetmore, Kansas.

If you select local pickup at checkout, you will receive an email when your order has been completed and is ready for pickup. Pickup is by appointment only.

Incorrect Shipping Address

Customers are responsible for providing a complete and accurate shipping address at checkout.

The Local Tee Co. by Tiana is not responsible for orders shipped to an incorrect address provided by the customer. Additional shipping charges may apply if a package is returned and needs to be reshipped.

Lost or Stolen Packages

Once an order has been accepted by the shipping carrier, The Local Tee Co. by Tiana is not responsible for lost, stolen, or delayed packages. If your package is lost or delayed, please contact the shipping carrier directly using the tracking information provided.